rise.global Helpdesk

This is a scenario that you may experience if you: have just added a new player to your scorebook and/or have just added a new data entry or have just...

This issue arises because a new player does not automatically lead to collection of scores for this player and then publication of a new bulletin. Once a n...

Usually all the ranks are the same and low because there's no data entries to rank the player on - i.e. all the metrics are 0 for each player.  To r...

If you have embedded your widget but you do not see the Metric columns, only the total score column this is because when the widget compresses for smaller ...

Many of my players are missing their twitter profile images. I have tried re-polling and re-generating the bulletin but it has not helped - what should I do...

By default Rise adds a grey overlay to darken your background image. This helps ensure your board name appears clearly. You have the ability to turn off th...

You can contact the helpdesk when logged in to Rise via the online form or by emailing help@rise.global You can expect a response to your query after 1 ...